For those of us that do not want customers having our phone number read this post from twistedplanet as she had a customer call her on the phone!

twistedplanet says

alright update from the paypal issue. everyone needs to check this. when you add a phone number for paypal to use, they automatically set it up as your customer service number as well. so a customer has access to that information.
to remove this option, you need to log in and go to your profile and remove the customer service phone number option from your account.

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